ASE–Certified Technicians
for Lexus, Toyota & Chrysler Vehicles

Jeff's Lex–Toy LLC Engine Repair

Jeff Viens, Owner & Manager at Jeff's Lex–Toy LLC

Jeff Viens opened Jeff's Lex–Toy LLC in December of 2009 after working at Toyota and Lexus dealerships for over 15 years. His goal was not only to provide quality maintenance and repair services, but also to treat customers how they deserved to be treated.

Too often, he had watched customers sit in waiting rooms for hours while no one was even looking at their cars–and then they were charged for that time. He saw how much customers paid for little things like light bulbs, fuses, and quick road tests. For him, it was mind blowing and unethical.

Jeff knew that if he took care of his customers, and treated them with honesty and respect, he would have customers for life. Our consistently excellent customer reviews show that he was right. Jeff offers his technicians a safe, clean, and well-lit workshop.

He knows this promotes quality work as well as customer satisfaction. For customers, Jeff provides a clean waiting room with refreshments, Wi–Fi, and TV. Our restroom conveniently offers a diaper changing station for parents. The effort is worth it–Jeff receives lots of compliments on how neat the shop, waiting room, and restroom are kept.

From the Owner

When I was about 10 years old, I started working on dirt bikes, 4–wheelers, ATVs, and project cars with my cousin. I loved taking things apart and putting them back together, just to see how they worked. But it was when my cousin got a 1974 Chevy Nova project car that I knew I wanted to work on cars and build my own someday. I was 14 years old, and I had found my passion and my career.

At age 16, I bought a 1978 Chevy Malibu, and every year I made it faster than the year before. I began drag racing at a local race track–New England Dragway in Epping, NH. My friends and I would drive up to the track on Friday nights, take my tools and race tires out of my trunk, put them on right there, and go racing. I won two championships with my Malibu in the Street Class Point Race in 2004 and 2005. Over 20 years later, I still have that car, although I retired it from racing years ago. But that's not to say my need for speed isn't still increasing every year–I have owned an 8-second 1968 Camaro, and I now have a 7–second dragster that goes 0–170 MPH in 7.7 seconds.

I went to Whittier Vocational Tech High School in Haverhill, Mass. I started in the automotive program my sophomore year, and was employed at a Toyota dealer my junior year. For my senior year, I was able to work part-time and go on co–op at the Toyota dealership.

I stayed at the Toyota dealership for 10 years, starting at the very bottom and working my way to the very top–by the time I left, I was Shop Foreman and Lead Master Diagnostic Technician. Feeling the need to grow, I went to work at a Massachusetts Lexus dealership, where I became a Lexus Master Diagnostic Technician in a year and a team leader in charge of four techs.

While I was doing well professionally, I was growing tired of dealership politics. I felt like a robot whose only responsibility was to produce numbers. When you're treated like a machine and not like a person, even work you love can seem unfulfilling. That's why I decided to open my own shop, and after a few years of learning and planning, I did just that.

Meet Our Staff

Jeff Viens, Owner & Manager

Master Lexus/Toyota Technician -
(ASE Master L1 Certified in All Makes and Models)

Employment & Education

  • 1994 – Jeff was employed by Rockingham Toyota in Salem, NH.
  • 1995 – Jeff graduated from Whittier Regional Vocational Technical High School with a certificate in automotive repair.
  • 1997 – Jeff graduated from New Hampshire Technical College with a T–Ten Certification awarded to him by Toyota Technical Education Network.
  • 2000 – Jeff received the "Best of the Best" award for the Boston region after winning a master skills contest in which he competed against other Master Diagnostic Technicians.
  • 2002 – Jeff became an employee of IRA Lexus in Danvers, MA.
  • 2004 – Jeff was awarded his Lexus Master Certification.
  • 2006 to 2009 – Jeff was employed by Ron's Toy–Shop in Manchester, NH where he was the designated Lexus/Toyota Master Technician.
  • December 2009 – Jeff & Robyn Viens opened Jeff's Lex–Toy LLC in Londonderry, NH.
Jeff Viens

Ryan Dimauro

Service Advisor & Consultant

Employment & Education

  • 1998 – Ryan was employed by Flagship Motorcars in Lynnfield, MA.
  • 1999 – Ryan graduated from Whittier Regional Vocational Technical High School with a certificate in Automotive Repair.
  • 2000 – Ryan graduated from Universal Technical Institute in Chicago, IL with a certificate in Advanced Automotive Service and Repair, and was employed at Rockingham Toyota in Salem, NH as a technician.
  • 2003 – Ryan was employed by Jaffarian Volvo-Toyota in Haverhill MA as a Service Advisor.
  • 2005 – Ryan was employed by Rockingham Honda-Nissan in Salem, NH as an Assistant Service Manager, where he underwent factory training for customer service skills, and management training.
  • 2009 – Ryan is employed by Holy Family Hospital in Methuen, MA in the Communications/Relations department.
  • 2012 – Ryan began employment at Jeff's Lex–Toy LLC as a part–time shop hand, and shortly after, he became full–time Service Advisor.
Ryan Dimauro

Leo LeBlanc

Lexus/Toyota Master Technician
ASE Master All Makes Certified

Employment & Education

  • 2005- Employed @ Rockingham Toyota.
  • 2007- Graduated from Seacoast School of Technology- Automotive Cert.
  • 2007- Employed @ Ira Lexus Of Manchester.
  • 2009- Graduated NH Community Technical College - Toyota T-10 Cert.
  • 2009- Awarded Lexus Master Technician Cert.
  • 02/2018- Started @ Jeff's Lex-Toy LLC- Master Technician
Leo LeBlanc

Andy Davis

Automotive Technician

Employment & Education

  • 2016 to 2018 Automotive Consultants Bow, NH
  • 2002-2016 Autoworks Unlimited Concord, NH
  • 1996-2002 Banks Chevrolet and Cadillac Concord, NH
  • 1993-1996 Merchants Nissan Concord, NH
  • 1991-1993 Banks Chevrolet and Cadillac Concord, NH
  • 1990-1992 NH Technical College Manchester, NH
  • Associates Degree in Applied Science Specialization in Automotive Technology
  • 1989 Merrimack Valley High School Concord, NH High School Diploma with High Honors
Andy Davis

Ben Briggs

Toyota Master Diagnostic Technician
ASE Master Certified, ASE L1 Certified

Employment & Education

  • Selected as a Toyota Quality Champion (January 2012)
  • 2001-Present Technician/Foreman Toyota of Nashua Nashua, NH
  • 1999-2001 Assistant Automotive Instructor Salem High School Salem, NH
  • 1996-1999 Service Technician Toyota of Nashua Nashua, NH
  • 1995-1996 Service Technician Rockingham Toyota Salem, NH
Ben Briggs

Jim Viens

Office/Marketing Manager

Employment & Education

  • 1977 – BS in Business Administration from the University of Lowell.
  • 1989 – MBA from Southern NH University.
  • 1975 to 2001 – Worked in the computer industry providing administrative, financial, and sales support at Wang Laboratories and Avnet Computer.
  • 2001-2015 – Operations Manager for two local logistics companies. Managed the deliveries of imported and exports of ocean container shipments.
  • 2016 – Employed by Jeff's Lex-Toy as Office/Marketing Manager.
Jim Viens